New: chat buttons, personal links and quote requests are live

Install Darwin on any website

Integrations → Site tag: install Darwin's chat on any website. Allow your domain, copy the one-line site tag, paste it before </body> or into your builder's site-wide custom code, then check the installation.

  • In Darwin: Integrations → Site tagOpen in Darwin
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Darwin's chat runs on your website from one script tag. Add it once, site-wide, and every page gets the chat.

The Site tag page: step 1, Add the tag to your site, with the script tag and Copy tag button; step 2, Check the installation, with the Check installation button and the Page to check first field.

  1. Allow your domain

    Open Agent Studio → Visibility & privacy. Under Allowed domains, type your website's address and select Add domain. The chat only runs on domains in this list. www.example.com and example.com are different, so add the one visitors use. Use *.example.com to include every subdomain.

    Allowed domains: Changes here save immediately. One domain is listed, with the www.example.com field and the Add domain button highlighted.

  2. Copy the site tag

    Open Integrations → Site tag and select Copy tag. The tag holds your workspace's public site key, so copy it from the workspace you're installing.

    Add the tag to your site: the script tag with your site key, and the Copy tag button highlighted.

  3. Paste it into your website and publish

    Paste the tag just before </body> on every page, or into your website builder's site-wide custom code. Add it only once, and remove any older Darwin tag. Then publish your site.

    Not the one editing the website? Open Email instructions to a developer, enter their email and select Email instructions. They get the tag and setup steps, not access to your account.

    Email instructions to a developer, opened: the Send this to your developer field and the Email instructions button.

  4. Check the installation

    Select Check installation (1). Darwin looks for the tag on your website's front page and on each allowed domain. If the tag is on another page, such as a landing page, enter it under Page to check first (2) first. When the tag is found, the step shows Verified.

    Check the installation: the Check installation button marked 1 and the Page to check first field marked 2.

Using a website builder?

Each platform has its own page with the exact menus. On Webflow, connect the Darwin app and it adds the tag for you.

The Your website section of Integrations: Site tag, Webflow, Google Tag Manager, Framer and WordPress cards.

Good to know

  • Adding the tag doesn't turn the chat on. Visitors see it after you go live in Agent Studio.
  • If the tag is added by a tag manager after the page loads, the check may not find it. Open your website in a private window to see the chat yourself.
  • If your site sends a Content-Security-Policy, ask your developer to allow Darwin's script and its network connections. Don't turn the policy off.
  • Removing a domain from Allowed domains stops the chat there right away, and the installation check has to be run again.

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