Support and reference

Keep Darwin in good shape, the glossary and how to reach us.

• Keep Darwin in good shapeA simple routine for Darwin's chat: what to check after going live and each week, how to keep knowledge fresh, what to update when your business changes, and how to remove the chat from a website.
• Darwin glossaryPlain-language definitions of the words Darwin uses: workspace, agent, opening message, chat button, knowledge, business context, test, current opening, reached booking, booked meeting, credit, lead, rollover, add-on, pool and more.
• Get a problem resolvedGet help with Darwin: the guides for common problems, and what to include when you email support@meetdarwin.ai (workspace, page, what happened, the time) so it's fixed quickly.