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How meetings get booked

Integrations → Scheduling: connect Calendly, Google Calendar or RevenueHero so visitors book a meeting inside Darwin's chat, add a video link, and check bookings in Meetings.

  • In Darwin: Integrations → SchedulingOpen in Darwin
  • Updated

When a visitor wants to talk, Darwin offers a meeting and the visitor picks a time inside the chat. The booking goes through one scheduling provider that you connect.

The Integrations screen: Website and Calendar status cards at the top, the website integrations, and the Scheduling section with Calendly, Google Calendar and RevenueHero.

  1. Check your calendar status

    Open Integrations. The Calendar card at the top says whether a provider is in use. If it reads Calendar: not connected, select Choose a calendar.

    The Calendar: not connected card, Connect one so visitors can book a meeting in the chat, with the Choose a calendar button highlighted.

  2. Pick one provider

    Under Scheduling, open the provider you use:

    • Calendly: connect your account and choose the meeting type visitors can book. Availability, hosts and invitations stay in Calendly. See Connect Calendly.
    • Google Calendar: connect your Google account, then set the booking rules in Darwin: Duration, Buffer, Minimum notice, Weekly hours and Video call. See Connect Google Calendar.
    • RevenueHero: paste your campaign link. RevenueHero handles routing and the calendar. See Connect RevenueHero.
    The Calendly, Google Calendar and RevenueHero cards under Scheduling.

  3. Finish the provider's setup

    Each provider's page walks you through its steps. Its last button makes it the provider for new bookings: Use this meeting for Calendly, Save booking rules for Google Calendar, Save link for RevenueHero.

    For RevenueHero, also add the webhook shown under Confirm bookings in Darwin, so Darwin knows when a meeting is booked.

    The RevenueHero setup: Paste your campaign link with the Save link button highlighted, then Confirm bookings in Darwin.

  4. Try it, then watch for bookings

    Ask for a meeting in the Agent Studio preview to see the booking step. Test bookings are previews: no invitation is sent. Real bookings from your website appear under Meetings in the sidebar. See See your meetings.

    The Meetings screen with Calendar settings and Refresh at the top and the Upcoming, Past and Canceled tabs.

Good to know

  • Only one provider handles new bookings. Saving another provider's setup switches new bookings to it; meetings already booked aren't canceled.
  • Disconnecting Google Calendar stops new bookings. Events already on the calendar stay there.
  • Darwin never confirms a booking itself. A meeting counts once the provider confirms it.

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