Add chat buttons to your website

Start from a preset or add your own

Open Conversion Studio → Buttons. Pick a starting point, such as Book a demo, or select New button for a blank one.

Write the label and the message

Label is what visitors read on the button. Message sent as the visitor is what the chat says for them when they click.

Choose what a click does

Under When clicked:

• Send sends the message as the visitor's first message, and the agent answers it.
• Fill in types the message into the chat box, for the visitor to send or change.
• Agent first has the agent speak first. Use the message to tell the agent what the visitor wants; the visitor doesn't see it.
• Open a form opens the chat straight into one of your outcomes, such as a quote request. Pick the form under Form, which takes the message's place. Only live forms are listed.

Style it to fit your page

Under Start from, choose Brand, Soft, Outline or Text link. Buttons take their colors from your chat; change any color under Colors.

Then set the Size, Width and Corners. Full width fills the space you paste the button into.

Copy the code

Select Copy code. Paste it where the button should appear, on any page that has your Darwin chat. If the chat can't load, the button opens the same chat on a Darwin page instead. Turn on Add nofollow if your site needs it.

Save

Select a button row to open its drawer. Under Preview, select Try button to test your edits without saving. Select Save button when you want to keep them.

Discard, the close button or Escape cancels unsaved edits. Leaving the Buttons tab also cancels them. A new button disappears when cancelled; an existing button keeps its saved settings. A failed save leaves the drawer open with your edits.