Teach your agent: knowledge

Add your website

Select Add pages above the page list. In the panel that opens, enter your website or sitemap address under Sites and sitemaps, then select Add site. Darwin lists the pages it finds. Select Re-fetch later to pick up new pages.

To add only certain pages, paste their addresses under Pages one by one, one per line, and select Add pages.

Choose the pages your agent uses

Select Done to return to the page list. Turn on a page’s Use switch to use it, or turn it off to stop using it. Tick a folder to use every page in it. Ready means your agent can answer from that page. Use the filters to see Used, Not used or Needs attention pages.

After you change a page on your website, select its re-read button to read it again.

Select a page's address to see exactly what your agent read from it.

Upload documents

Select Add pages. Under Documents, select Upload to add PDF, Word, Markdown or text files. Select Done to return to the list, where uploaded documents have their own group. Use Remove beside a document to take it out.

Edit your business context

Select Business context above the page list to open the summary Darwin wrote from your website. Edit it, and add what your website leaves out: who you help, how pricing works, when a meeting is worth booking, and what you don't offer.

Check what your agent can find

Select Answer check above the page list and type a question your pages should answer. The results show which pages your agent would use. This search uses your saved knowledge; ask your agent in Preview to try unsaved changes.

Keep it fresh

Above the page list, turn on Re-read pages automatically so Darwin reads every page again once a week, on every plan.

Save

Select Save changes at the bottom of the editor. Your website keeps using the saved knowledge until you do. Discard goes back to the saved version.