Docket puts an AI agent on your website that answers product-expert questions, qualifies and books meetings, drawing on a knowledge lake built from your CRM, call recordings and docs, from $4,000 a month. Darwin does the answering and booking too, at a published per-meeting price, and keeps testing its openings. Here's how they compare.
DarwinAI website chat focused on answering buying questions, booking meetings, and improving chat openings.Best for
Less suited to
Deep technical selling from a unified sales knowledge base.
DocketInbound demand platform whose AI agent answers, qualifies and books meetings on B2B websites.Best for
Less suited to
Small teams that want to start free and pay per meeting.
| Side by side | Darwin | Docket |
|---|---|---|
| Self-improvementHow each product improves the openings that start sales conversations. | ||
| Self-improves to book more meetings | Yes Creates tests. Promotes qualifying winners. Tests again. 1 With automation enabled, on eligible pages within your plan. Tests need enough traffic; a lift is not guaranteed. | CSM-run A/B tests A dedicated CSM runs A/B tests; an autonomous opening test loop is not documented. 23 Per Docket's FAQ, the CSM reviews conversation data, tunes responses and runs A/B tests after launch; what is tested is not described. |
| Writes new openings for each page | Yes Creates opening variants from page context. 1 For pages with automation enabled and sufficient traffic to run an experiment. Every plan includes unlimited optimized pages. | AI callouts per page Contextual Callouts generate one or two conversation starters from the page section a visitor is reading. 456 On by default on every plan; the copy cannot be edited or scoped to page types, and testing is not described. |
| Tests and keeps better openings | Yes Tests opening variants and can promote a better performer. 1 Requires enough evidence; an experiment may have no winner. | Not documented Automatic promotion of a better opening is not documented. 34 Docket's FAQ says a dedicated CSM runs A/B tests after launch; what is tested and how winners are chosen is not described. |
| Starts the next test automatically | Yes The next opening experiment builds from the current winner. 1 Automation must be enabled and the page eligible. This does not guarantee improving results. | Not documented An automatic cycle of generating, testing and replacing openings is not documented. 34 A dedicated CSM reviews conversations, tunes responses and runs A/B tests. |
| OnboardingWhat the product prepares for you before you go live. | ||
| Learns from your website | Yes Darwin discovers the relevant pages on your website and prepares its knowledge base from them. 7 Initial setup selects key pages for speed; more pages can be imported later. | Site crawl + sources Web ingestion crawls a domain (via its sitemap) or individual URLs, alongside connected sources. 28910 Set up in Knowledge Sources with re-sync every 30, 14 or 7 days; Docket's CS team handles implementation. |
| Drafts your sales settings | Yes Prepares business information and assistant settings from the website. 7 The user can review and refine the generated draft. | Drafts first prompt Docket drafts the agent's first prompt from a short description and researched company context. 611 Takes one to three minutes; the team reviews it in Prompt Studio and picks knowledge sources. |
| Matches chat to your brand | Colors & fonts Extracts brand colors, fonts and assets for the chat design. 7 Brand detection is a draft: available fonts, contrast and source-site access affect the result. | Not documented Colors are set manually; automatic brand import is not documented. 41213 Theme and two brand colors are set on the Widget tab; Frameless (Pro and up) is built into the site's design. |
| Writes your first chat opening | Yes Drafts the first chat opening from the business context. 14 Drafted during assisted setup; approve it, edit it (120-character limit) or ask Darwin for a revision. | Written, AI-adapted The greeting message is written by the operator; the agent may adapt it to visitor context. 41215 Set in Persona and Widget settings; AI-written callouts appear separately beside the widget. |
| Review before going live | Yes The assistant draft can be reviewed and refined before installation. 14 Calendar connection, testing and website installation remain separate completion steps. | Yes Preview lets the team talk to the agent as a visitor before launch. 616 The agent must be switched on to preview; visitors reach it only after its script is added. |
| PricingUSD before tax. Darwin charges per credit. Docket sells annual plans from $4,000 a month, tiered by features, with unlimited conversations. | ||
| Lowest monthly platform fee | $0/mo Free has no monthly subscription fee. 17 No card needed to start; credits are charged after the first five free ones. A credit is one booked meeting or qualified request. | $4,000/mo Docket's Core plan starts at $4,000 per month, billed annually. 318 No free plan or trial. The homepage and FAQ still say plans start at $36,000 a year ($3,000 a month). |
| Introductory offer | 5 free credits The first five credits are free, once. 17 A credit is one booked meeting or one request that passes your fit rules. Not a monthly allowance; a card is needed once all five are used. | No Docket states a free trial is not available. 18 Demo-led sales. |
| AI usage charge | $30/credit Free charges $30 per credit after the first five. 17 A confirmed booking or a request that passes the fit rules is one credit. Conversations and leads that fail the fit rules are never charged, and there is no plan fee. | Unlimited conversations All plans include unlimited conversations. 6 Plans are tiered by features (Core, Pro, Enterprise), with no usage charges listed. |
| Paid plans start at | $299/mo Growth is $299 per month on monthly billing. 17 Includes 10 credits a month. Annual billing is two months free ($2,990 a year); credits and extra-credit charges stay monthly. | $4,000/mo Docket's Core plan starts at $4,000 per month, billed annually. 318 No free plan or trial. The homepage and FAQ still say plans start at $36,000 a year ($3,000 a month). |
| Included on paid plans | 10–25 credits/mo Growth includes 10 credits a month; Agency includes 25, pooled across up to 200 client workspaces. 17 Unused included credits roll over for one month. Growth can also be bought with 35, 60 or 110 credits a month, and Agency with 50, 75, 125, 275 or 525. | Unlimited conversations Core, Pro and Enterprise all include unlimited conversations; no visitor or booking caps are published. 6 Tiers differ by features, not visitors or bookings. |
| Additional paid-plan usage | $8–$25/credit Extra credits cost $25 each. Choosing more credits each month lowers the rate: on Growth, $20 at 35 credits, $16 at 60 and $12 at 110; on Agency, $10 at 275 and $8 at 525. 17 Charged automatically each month at the current rate, after the monthly included credits and in addition to the plan fee. | Unlimited conversations All plans include unlimited conversations. 6 Plans are tiered by features (Core, Pro, Enterprise), with no usage charges listed. |
Your first five meetings or requests are free. After that each is $30, or Growth is $299 a month with 10 included.
Facts checked Oct 5, 2026 to Oct 20, 2026. Plans and integrations can change. Not documented means the reviewed sources don’t establish a capability; it doesn’t prove the feature is missing. Sources and method
Eighty-five seconds on what Darwin does: learns your business from your site, books the meeting inside the chat, and keeps rewriting the opening until more people talk.
Core starts at $4,000 a month, billed annually, with unlimited conversations and implementation by Docket's team. Pro starts at $6,000 and Enterprise at $10,000, though Docket's homepage still says plans start at $36,000 a year. Docket says plainly that there's no free trial. Darwin's Free plan has no monthly fee, throws in five free credits, and charges per meeting booked or qualified request from there.
171820It does. Every Docket plan lists meeting booking with calendar integration, and the agent runs qualification and discovery before it books anything. Darwin's chat proposes a time and lets your connected scheduler close the loop. With either product, it's worth confirming what the calendar tool actually records as a booked meeting.
18192021Docket assembles what it calls a Sales Knowledge Lake from your CRM, your call recordings in Gong or Zoom, documents sitting in Google Drive, Notion, Confluence and SharePoint, and your website, which it can crawl through the sitemap or page by page. Docket's own team does the assembling during a one-to-two-week implementation. Darwin starts smaller and faster: it reads your website and whatever knowledge you add, and you can set it up yourself.
2822Not on its own. Docket's FAQ says a dedicated customer success manager runs A/B tests after launch, but not what is tested or how a winner is picked. Its Contextual Callouts write conversation starters from the page a visitor is reading; testing them isn't described. Darwin writes opening variants for each page, tests them, keeps the better one and starts the next test.
123Published by Darwin, using the official documentation linked below. This is a comparison of documented capabilities, not a hands-on benchmark. “Not documented” means the reviewed sources do not establish that capability; it does not prove absence. Docket prices are annual plans tiered by features, with unlimited conversations and no trial. Darwin bills for booked meetings. Setup means preparing a draft, not automatically installing it.
Source access and fact-check dates are recorded separately for each source below.
Darwin · Accessed
Rechecked 2026-10-05.
Explains automatic launch, automatic promotion and the next test starting from a winning opening.
Fact checked · Review dueCreates opening variants from page context.
Fact checked · Review dueTests opening variants and can promote a better performer.
Fact checked · Review dueThe next opening experiment builds from the current winner.
Fact checked · Review dueDocuments the website opening optimization loop.
Fact checked · Review dueDocket · Accessed
Rechecked 2026-10-05. Frameless agent as part of the page; full attribution from first question to closed deal; Active Learning components; unified sales knowledge.
Still mentions the Knowledge Graph and Active Learning components, without describing tests of openings.
Fact checked · Review dueStill describes the Sales Knowledge Lake ingesting structured and unstructured data.
Fact checked · Review dueUnifies data from sources across your tech stack.
Fact checked · Review dueDocket · Accessed
Docket's FAQ says a dedicated CSM reviews conversation data, tunes responses and runs A/B tests after launch.
Fact checked · Review dueFAQ 'how do we optimize and A/B test?': a dedicated CSM reviews conversation data, tunes responses and runs A/B tests; how winners are chosen is not described. The help center has no testing article.
Fact checked · Review dueAfter launch a dedicated CSM reviews conversation data, tunes responses and runs A/B tests; no automatic generate-test-replace cycle is described.
Fact checked · Review dueThe FAQ still says 'Docket plans start at $36,000/year', which conflicts with the $4K-a-month Core price on the pricing page.
Fact checked · Review dueDocket · Accessed
Frameless agent as part of the page; full attribution from first question to closed deal; Active Learning components; unified sales knowledge.
The platform page itself still does not describe opening messages.
Fact checked · Review dueNo A/B testing or winner selection is described on the platform page.
Fact checked · Review dueStill mentions Knowledge Graph and Active Learning components; no experiment loop.
Fact checked · Review dueFrameless: 'same design, same feel', still in validation on Docket's own site.
Fact checked · Review dueThe platform page itself still does not describe the opening message.
Fact checked · Review dueDocket · Accessed
Contextual Callouts read the page and section a visitor is viewing and show one or two AI-generated conversation starters; on by default; the copy cannot be edited or limited to page types.
Fact checked · Review dueDocket · Accessed
Growth from $3,000 per month billed annually up to 20,000 visitors; Scale from $4,000; Enterprise custom; unlimited conversations; meeting booking and calendar integration; implementation by Docket; no free trial.
Package table lists 'Callouts, Pin Mode, personalized greetings' on Core, Pro and Enterprise.
Fact checked · Review dueEvery plan includes full implementation by Docket's CS team; the package table lists 10 to 20 days on Core (FAQ: most teams live in 7 to 14 days).
Fact checked · Review dueImplementation by Docket's CS team, 10 to 20 days on Core; the page does not cover testing.
Fact checked · Review due'Every plan includes ... unlimited conversations'; plans are now Core, Pro and Enterprise, 'Priced based on features included', with no visitor bands.
Fact checked · Review dueCore from $4K, Pro from $6K and Enterprise from $10K per month, billed annually. All include unlimited conversations; no visitor allowance is listed. Growth and Scale are gone.
Fact checked · Review dueDarwin · Accessed
Rechecked 2026-10-05. URL updated 2026-10-19: the docs page moved (the old address redirects here).
Discovers relevant website pages and prepares the knowledge base.
Fact checked · Review duePrepares business information and assistant settings from the website.
Fact checked · Review dueExtracts brand colors, fonts and assets for the chat design.
Fact checked · Review dueDocket · Accessed
Rechecked 2026-10-05. Salesforce, HubSpot, Gong, Zoom, Avoma, Google Drive, Notion, Confluence, SharePoint, Slack.
Still lists knowledge repositories such as Google Drive, Notion, Confluence and SharePoint.
Fact checked · Review dueGong, Zoom, Avoma, Google Drive, Notion, Confluence, SharePoint.
Fact checked · Review dueDocket · Accessed
Web ingestion brings a website into Docket: crawl a whole domain (sitemap auto-discovery via robots.txt) or individual URLs, with automatic re-sync.
Fact checked · Review dueDocket · Accessed
Knowledge Sources > Web URLs adds a domain or pages; domains re-sync every 30 days by default, or 14 or 7.
Fact checked · Review dueDocket · Accessed
Creating an agent takes a name and description; Docket writes the agent's first prompt in one to three minutes from a starting template, the description and 'researched context about your company'.
Fact checked · Review dueDocket · Accessed
Brand colors are entered by the operator on the Widget tab ('Your brand colors to hand'); no import from the website is described.
Fact checked · Review dueWidget Default Welcome Text (up to 40 characters) is the greeting shown when the widget opens.
Fact checked · Review dueDocket · Accessed
'Frameless renders inside your existing design system: same fonts, same colors, same layout.'
Fact checked · Review dueDarwin · Accessed
URL updated 2026-10-19: the docs page moved (the old address redirects here).
Darwin prepares the opening from your website and shows it in a card to approve (Looks good), edit (120-character limit) or revise by message; the page no longer says it uses the experiment writer's requirements.
Fact checked · Review dueThe assistant draft can be reviewed and refined before installation.
Fact checked · Review dueDocket · Accessed
The operator writes the Greeting Message in Persona; empty means the agent waits for the visitor; 'The agent may also adapt the greeting to what it knows about the visitor.'
Fact checked · Review dueDocket · Accessed
Preview lets you talk to the agent as a visitor, without touching your website, before launch; new agents start as Drafts.
Fact checked · Review dueDarwin · Accessed
Darwin's own pricing page after the move to credits (Free, Growth, Agency): plan fees, credits included, extra-credit prices, add-ons, annual billing and what uses a credit. Read from the live page; the release script checks the page before it records the access time.
Free has no monthly fee; its first 5 credits are free, then each credit is $30.
Fact checked · Review dueThe first 5 credits on Free are free, once; a card is needed after that.
Fact checked · Review dueFree charges $30 a credit after the first five; leads that fail the fit rules are free.
Fact checked · Review dueGrowth is $299 a month, or $2,990 a year, with 10 credits a month included.
Fact checked · Review dueGrowth includes 10 credits a month and Agency 25, pooled; unused credits roll over one month.
Fact checked · Review dueExtra credits are $25 on Growth and Agency; choosing more credits each month lowers them to $20, $16 or $12 at 35, 60 or 110 on Growth, and to $8 at 525 on Agency.
Fact checked · Review dueDocuments Free's five free credits, the credit price, what uses a credit and when a card is needed.
Fact checked · Review dueDocket · Accessed
Rechecked 2026-10-05. Growth from $3,000 per month billed annually up to 20,000 visitors; Scale from $4,000; Enterprise custom; unlimited conversations; meeting booking and calendar integration; implementation by Docket; no free trial.
Core is 'Starting at $4K /month, Billed annually'; the pricing FAQ says a free trial is not available today.
Fact checked · Review dueNo, a free trial is not available today.
Fact checked · Review dueMarketing Agent, CRM sync and meeting booking on every plan.
Fact checked · Review duePackage Breakdown ticks 'Booking (Google, Outlook, Zoom, Calendly, Chili Piper) and CRM-owner routing' on Core, Pro and Enterprise.
Fact checked · Review duePricing page now lists Core from $4K, Pro from $6K and Enterprise from $10K per month, billed annually, 'priced based on features included', with unlimited conversations; no visitor bands appear.
Fact checked · Review dueDarwin · Accessed
Rechecked 2026-10-05.
Describes the visitor-to-meeting flow.
Fact checked · Review dueDocuments public booking links, inline contact collection, embed limitations and confirmation-tracking requirements.
Fact checked · Review dueDocket · Accessed
Rechecked 2026-10-05. Inbound Demand Platform; engages every visitor in real conversation; answers product-expert questions from the Sales Knowledge Lake; books meetings; syncs to Salesforce and HubSpot; voice and text.
Engages every website visitor in a real conversation; answers product-expert questions; books meetings.
Fact checked · Review dueHomepage still says Docket qualifies intent and books meetings, syncing context to the CRM.
Fact checked · Review dueHomepage FAQ still says 'Plans start at $36,000/year' and its comparison table calls pricing 'Traffic-based, all-inclusive', which conflicts with the pricing page.
Fact checked · Review dueDocket · Accessed
The Marketing Agent checks each rep's Outlook availability and writes the meeting onto that rep's calendar; a Google Calendar guide exists too.
Fact checked · Review dueDarwin · Accessed
Rechecked 2026-10-05.
Documents website importing and management of assistant knowledge sources.
Fact checked · Review due
