Qualified sells Piper, an AI SDR built on Salesforce for enterprise revenue teams, priced by quote. Darwin is a self-serve website chat that books meetings and keeps improving its openings, with a published price. Here's how they compare.
DarwinAI website chat focused on answering buying questions, booking meetings, and improving chat openings.Best for
Less suited to
Enterprise account-based programs run inside Salesforce.
QualifiedEnterprise AI SDR platform built on Salesforce, with Piper the AI SDR Agent.Best for
Less suited to
Small teams that want published pricing and self-serve setup.
| Side by side | Darwin | Qualified |
|---|---|---|
| Self-improvementHow each product improves the openings that start sales conversations. | ||
| Self-improves to book more meetings | Yes Creates tests. Promotes qualifying winners. Tests again. 1 With automation enabled, on eligible pages within your plan. Tests need enough traffic; a lift is not guaranteed. | Feedback + manual A/B Piper adjusts to operator feedback and teams can A/B test experiences; an autonomous opening test loop is not documented. 234 Piper uses your feedback to modify her behavior; A/B tests split visitors evenly between two experience copies the team builds, and choosing a winner is not described. |
| Writes new openings for each page | Yes Creates opening variants from page context. 1 For pages with automation enabled and sufficient traffic to run an experiment. Every plan includes unlimited optimized pages. | From page content Piper generates the opening pounce from the page the visitor is on, visitor data and the team's guides. 456 Instructions are written once in the Conversations guide; experiences can also target the current page and be A/B tested as two copies. |
| Tests and keeps better openings | Yes Tests opening variants and can promote a better performer. 1 Requires enough evidence; an experiment may have no winner. | Not documented Automatic promotion of a better opening is not documented. 45 A/B tests split visitors evenly between two experience copies the team builds; choosing or promoting a winner is not described. |
| Starts the next test automatically | Yes The next opening experiment builds from the current winner. 1 Automation must be enabled and the page eligible. This does not guarantee improving results. | Not documented An automatic cycle of generating, testing and replacing openings is not documented. 478 Improvement is described as feedback, scorecard review and A/B tests the team sets up with two experience copies. |
| OnboardingWhat the product prepares for you before you go live. | ||
| Learns from your website | Yes Darwin discovers the relevant pages on your website and prepares its knowledge base from them. 9 Initial setup selects key pages for speed; more pages can be imported later. | Uploaded content Knowledge comes from content you upload; website crawling is not specified. 3 Marketing content, product details and FAQs are uploaded into Piper's knowledge base. |
| Drafts your sales settings | Yes Prepares business information and assistant settings from the website. 9 The user can review and refine the generated draft. | Not documented Automatic drafting of business settings from the website is not documented. 71011 Business context such as routing rules and qualification criteria is provided by the team. |
| Matches chat to your brand | Colors & fonts Extracts brand colors, fonts and assets for the chat design. 9 Brand detection is a draft: available fonts, contrast and source-site access affect the result. | Not documented Colors and logo are set manually; automatic brand import is not documented. 712 Configured in Settings → Organization → Themes. |
| Writes your first chat opening | Yes Drafts the first chat opening from the business context. 13 Drafted during assisted setup; approve it, edit it (120-character limit) or ask Darwin for a revision. | AI-generated Piper writes the opening pounce from the team's guides, visitor data and the current page. 561415 Greeting instructions go in the Conversations guide; the voice-mode greeting is a fixed line. |
| Review before going live | Yes The assistant draft can be reviewed and refined before installation. 13 Calendar connection, testing and website installation remain separate completion steps. | Yes Qualified recommends testing Piper's workflows before live traffic. 5816 Then deploy to limited segments such as off-hours. |
| PricingUSD before tax. Darwin publishes its prices and bills per booked meeting or qualified request. Qualified is sold by quote and publishes no price. | ||
| Lowest monthly platform fee | $0/mo Free has no monthly subscription fee. 17 No card needed to start; credits are charged after the first five free ones. A credit is one booked meeting or qualified request. | Not documented Qualified publishes no prices; its plans are quoted. 18 Schedule a demo is the only call to action. |
| Introductory offer | 5 free credits The first five credits are free, once. 17 A credit is one booked meeting or one request that passes your fit rules. Not a monthly allowance; a card is needed once all five are used. | Not documented No free plan or trial is listed. 18 Demo-led sales process. |
| Paid plans start at | $299/mo Growth is $299 per month on monthly billing. 17 Includes 10 credits a month. Annual billing is two months free ($2,990 a year); credits and extra-credit charges stay monthly. | Not documented Qualified publishes no prices; its plans are quoted. 18 Schedule a demo is the only call to action. |
| Included on paid plans | 10–25 credits/mo Growth includes 10 credits a month; Agency includes 25, pooled across up to 200 client workspaces. 17 Unused included credits roll over for one month. Growth can also be bought with 35, 60 or 110 credits a month, and Agency with 50, 75, 125, 275 or 525. | From 250k sessions/mo Qualified's plans include a set number of monthly web sessions and email contacts, from 250,000 sessions and 2,500 contacts on Premier. 18 Premier: 250,000 monthly web sessions and 2,500 monthly active email contacts. Enterprise: 2 million and 10,000. Ultimate: 5 million and 24,000. What happens above these limits is not published. |
Your first five meetings or requests are free. After that each is $30, or Growth is $299 a month with 10 included.
Facts checked Oct 5, 2026 to Oct 20, 2026. Plans and integrations can change. Not documented means the reviewed sources don’t establish a capability; it doesn’t prove the feature is missing. Sources and method
Eighty-five seconds on what Darwin does: learns your business from your site, books the meeting inside the chat, and keeps rewriting the opening until more people talk.
Qualified doesn't say. Its pricing page lists Premier, Enterprise and Ultimate tiers with a Schedule a demo button and no dollar amounts or trial. Darwin's Free plan has no monthly fee, includes five free credits, and then charges per booked meeting or qualified request; paid plans include credits every month.
1718It does. When a visitor is ready, Piper looks up the right rep in Salesforce, shows that rep's live calendar and books the slot inside the chat. Darwin's version is simpler: it proposes a time in the conversation and finishes the booking through whichever scheduler you've connected. In both cases your calendar provider decides what gets logged as a real booking, so check that first.
31920Qualified says Piper uses your feedback to modify her behavior, and its playbook recommends reviewing metrics and adjusting her logic. Your team can also A/B test two copies of an experience, though promoting a winner isn't described. That's improvement driven by your team. Darwin runs the opening experiments itself, on each eligible page, promotes the better variant and starts again.
1234Not officially, but it helps. Qualified describes its platform as built natively on Salesforce and uses Salesforce data to route meetings to the right rep, even though it also lists HubSpot, Marketo and Outreach among its integrations. Darwin doesn't care what CRM you run. It reads your website, connects to your scheduler and gets to work.
121920Published by Darwin, using the official documentation linked below. This is a comparison of documented capabilities, not a hands-on benchmark. “Not documented” means the reviewed sources do not establish that capability; it does not prove absence. Qualified publishes no prices, and its public knowledge base does not cover every capability, so several rows read “Not documented”; Darwin bills for booked meetings. Setup means preparing a draft, not automatically installing it.
Source access and fact-check dates are recorded separately for each source below.
Darwin · Accessed
Rechecked 2026-10-05.
Explains automatic launch, automatic promotion and the next test starting from a winning opening.
Fact checked · Review dueCreates opening variants from page context.
Fact checked · Review dueTests opening variants and can promote a better performer.
Fact checked · Review dueThe next opening experiment builds from the current winner.
Fact checked · Review dueDocuments the website opening optimization loop.
Fact checked · Review dueQualified · Accessed
Rechecked 2026-10-05. Knowledge base materials, business context, Salesforce-native infrastructure, reporting and analytics; Piper uses your feedback to modify her behavior.
Agent Optimization: Piper the AI SDR Agent uses your feedback to modify her behavior; you track her responses and adjust sources.
Fact checked · Review dueInfrastructure built natively on the Salesforce Platform.
Fact checked · Review dueQualified · Accessed
Rechecked 2026-10-05. Upload messaging, product details, knowledge bases and FAQs; test workflows; deploy to limited segments; metrics such as meetings booked; Salesforce rep calendars.
Says to test workflows and responses, then analyze visit-to-chat rates and engagement to refine Piper's logic.
Fact checked · Review dueUpload Piper with your company's messaging, product details, knowledge bases and FAQs.
Fact checked · Review dueAccesses Salesforce to identify the correct rep and display their live calendar.
Fact checked · Review dueQualified (Qualified University knowledge base) · Accessed
AB testing: visitors are split evenly into groups A and B, and the team creates two copies of an experience, one per group. How a winner is chosen is not described.
Fact checked · Review dueExperiences can target the current page, referrer or segment. A/B testing splits visitors evenly between two copies of an experience.
Fact checked · Review dueVisitors are split into groups A and B, and the team shows a different copy of an experience to each group. How a winner is picked is not described.
Fact checked · Review dueA/B tests are set up by hand as two copies of an experience.
Fact checked · Review dueQualified · Accessed
Upload messaging, product details, knowledge bases and FAQs; test workflows; deploy to limited segments; metrics such as meetings booked; Salesforce rep calendars.
Still covers uploading messaging and testing workflows. Its demo shows Piper greeting a visitor with a CRM-personalized invitation.
Fact checked · Review dueStill describes no A/B testing or winner selection.
Fact checked · Review dueCovers uploading content and testing, and its demo shows a CRM-personalized greeting.
Fact checked · Review dueThoroughly test her workflows and responses; deploy first to limited segments.
Fact checked · Review dueMetrics such as meetings booked and visit-to-chat rates.
Fact checked · Review dueQualified (Qualified University knowledge base) · Accessed
Pounce messages are generated from the team's guides plus visitor data and the content of the page the visitor is on. Pounces can be initial, scroll or idle follow-up.
Fact checked · Review dueThe initial pounce is generated from the team's Company, Conversations and Guardrails guides plus visitor data and page content.
Fact checked · Review dueQualified · Accessed
Knowledge base materials, business context, Salesforce-native infrastructure, reporting and analytics; Piper uses your feedback to modify her behavior.
Agent Optimization says Piper uses your feedback to change her behavior. No automatic opening cycle is described.
Fact checked · Review dueDetails like lead data, routing rules and qualification criteria are given to Piper.
Fact checked · Review dueNo brand import is described.
Fact checked · Review dueReporting & Analytics listed as platform features.
Fact checked · Review dueQualified (Qualified University knowledge base) · Accessed
Admins rate answers in the Scorecard, review visitor questions in the Inbox and add snippets.
Fact checked · Review dueThe Scorecard simulates visitor questions and rates Piper's answers before real users see them.
Fact checked · Review dueDarwin · Accessed
Rechecked 2026-10-05. URL updated 2026-10-19: the docs page moved (the old address redirects here).
Discovers relevant website pages and prepares the knowledge base.
Fact checked · Review duePrepares business information and assistant settings from the website.
Fact checked · Review dueExtracts brand colors, fonts and assets for the chat design.
Fact checked · Review dueQualified (Qualified University knowledge base) · Accessed
The team writes the company description, tone, Conversations and Guardrails guides in natural language.
Fact checked · Review dueQualified (Qualified University knowledge base) · Accessed
The crawler reads website pages to build the agent's knowledge base. It does not draft settings.
Fact checked · Review dueQualified (Qualified University knowledge base) · Accessed
Colors, button style and logo are chosen by hand in theme settings, and the voice orb can reuse the theme color.
Fact checked · Review dueDarwin · Accessed
URL updated 2026-10-19: the docs page moved (the old address redirects here).
Darwin prepares the opening from your website and shows it in a card to approve (Looks good), edit (120-character limit) or revise by message; the page no longer says it uses the experiment writer's requirements.
Fact checked · Review dueThe assistant draft can be reviewed and refined before installation.
Fact checked · Review dueQualified (Qualified University knowledge base) · Accessed
Pounce when a visitor lands is turned on per experience. Legacy setups preview variations in an Example First Message Simulator.
Fact checked · Review dueQualified · Accessed
Piper welcomes visitors with a personalized message and writes custom messages for target accounts.
Fact checked · Review dueQualified (Qualified University knowledge base) · Accessed
Admins build a test experience behind a URL parameter and run end-to-end conversations before going live.
Fact checked · Review dueDarwin · Accessed
Darwin's own pricing page after the move to credits (Free, Growth, Agency): plan fees, credits included, extra-credit prices, add-ons, annual billing and what uses a credit. Read from the live page; the release script checks the page before it records the access time.
Free has no monthly fee; its first 5 credits are free, then each credit is $30.
Fact checked · Review dueThe first 5 credits on Free are free, once; a card is needed after that.
Fact checked · Review dueGrowth is $299 a month, or $2,990 a year, with 10 credits a month included.
Fact checked · Review dueGrowth includes 10 credits a month and Agency 25, pooled; unused credits roll over one month.
Fact checked · Review dueDocuments Free's five free credits, the credit price, what uses a credit and when a card is needed.
Fact checked · Review dueQualified · Accessed
Rechecked 2026-10-05. Premier, Enterprise and Ultimate tiers; no dollar prices; Schedule a demo; no trial listed.
No dollar prices are published.
Fact checked · Review dueNo trial is mentioned; each tier offers Schedule a demo.
Fact checked · Review duePricing page lists monthly web sessions and active email contacts for Premier, Enterprise and Ultimate.
Fact checked · Review dueThree tiers with Schedule a demo and no dollar amounts.
Fact checked · Review dueDarwin · Accessed
Rechecked 2026-10-05.
Describes the visitor-to-meeting flow.
Fact checked · Review dueDocuments public booking links, inline contact collection, embed limitations and confirmation-tracking requirements.
Fact checked · Review dueQualified · Accessed
Rechecked 2026-10-05. Product page: schedules sales meetings, books during live chat, integrates with Salesforce, HubSpot, Marketo and Outreach.
Piper engages buyers and schedules sales meetings.
Fact checked · Review dueInstantly schedule sales meetings; book meetings during live chat.
Fact checked · Review dueQualified · Accessed
Premier, Enterprise and Ultimate tiers; no dollar prices; Schedule a demo; no trial listed.
All plans include Qualified Reporting and Analytics and Salesforce Reporting and Analytics.
Fact checked · Review dueQualified (Qualified University knowledge base) · Accessed
The Revenue Influence and Pipeline Influence dashboards attribute Salesforce opportunities to Qualified conversations.
Fact checked · Review due
