Integrations

Integrate with Klaviyo

Add new leads from your chat to Klaviyo as profiles, on the lists you choose.

When a visitor leaves their name and email in Darwin's chat, Zapier creates or updates their profile in Klaviyo, so you can see where they came from and add them to a list. It runs through Zapier: Darwin's Zapier app starts the Zap and Zapier's Klaviyo app does the work. This recipe is a two-step Zap, which Zapier's free plan includes.

01

Every lead, a profile.

Visitors who leave their email become Klaviyo profiles, or update the one they have.

02

Lists you control.

Add chat leads to a list, and subscribe only the people who agreed to hear from you.

03

Free to start.

Creating the profile is a two-step Zap, which Zapier's free plan includes.

The connection

How they work together.

  1. 01

    Connect Darwin to Zapier.

    Add Darwin to your Zapier account and create a key for it in Darwin.

  2. 02

    Pick the trigger.

    Choose Darwin's New Lead trigger in a new Zap.

  3. 03

    Add Klaviyo.

    Choose Klaviyo's Create Or Update Profile action, map the fields and turn the Zap on.

A quick setup check.

  • A Klaviyo account, free or paid, with Zapier added from Klaviyo's app marketplace.
  • Consent before you subscribe someone to marketing email. Leaving an email in a chat isn't consent to marketing.
  • A Zapier account with Darwin added. Darwin is in private beta on Zapier; the setup guide has the invite link.
  • Owner or admin access in Darwin, to create an API key for Zapier.
Read the setup docs
FAQ

Klaviyo integration questions.

Is this a native Klaviyo integration?

No. It runs through Zapier. Darwin's Zapier app starts the Zap when something happens in your chat, and Zapier's Klaviyo app does the work in Klaviyo. You choose which fields go where, and you can add filters or extra steps.

Does it copy contacts Darwin already has?

No. A Zap acts on events from the moment you turn it on. To bring in earlier leads, download them as a CSV from Conversations in Darwin, or read them with the API.

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