Integrations

Integrate with ActiveCampaign

Add new leads from your chat to ActiveCampaign, tagged, and start an automation.

When a visitor leaves their name and email in Darwin's chat, Zapier creates or updates the contact in ActiveCampaign, tagged so you know they came from the chat. It runs through Zapier: Darwin's Zapier app starts the Zap and Zapier's ActiveCampaign app does the work. This recipe is a two-step Zap, which Zapier's free plan includes.

01

Every lead, a contact.

Visitors who leave their email become ActiveCampaign contacts, tagged as chat leads.

02

Automations from the tag.

Start a sequence from the tag inside ActiveCampaign, or from the Zap.

03

Deals too.

Add a deal for visitors who are ready to talk.

The connection

How they work together.

  1. 01

    Connect Darwin to Zapier.

    Add Darwin to your Zapier account and create a key for it in Darwin.

  2. 02

    Pick the trigger.

    Choose Darwin's New Lead trigger in a new Zap.

  3. 03

    Add ActiveCampaign.

    Choose ActiveCampaign's Create or Update Contact action, map the fields and turn the Zap on.

A quick setup check.

  • A paid ActiveCampaign plan. You connect it to Zapier with your ActiveCampaign API URL and key, from Settings → Developer in ActiveCampaign.
  • Consent before you add someone to marketing email. Leaving an email in a chat isn't consent to marketing.
  • A Zapier account with Darwin added. Darwin is in private beta on Zapier; the setup guide has the invite link.
  • Owner or admin access in Darwin, to create an API key for Zapier.
Read the setup docs
FAQ

ActiveCampaign integration questions.

Is this a native ActiveCampaign integration?

No. It runs through Zapier. Darwin's Zapier app starts the Zap when something happens in your chat, and Zapier's ActiveCampaign app does the work in ActiveCampaign. You choose which fields go where, and you can add filters or extra steps.

Does it copy contacts Darwin already has?

No. A Zap acts on events from the moment you turn it on. To bring in earlier leads, download them as a CSV from Conversations in Darwin, or read them with the API.

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