Reach them while they're on your site.
A request for a person lands in your channel within seconds, with a link to the chat.
Integrations
Integrate with Microsoft Teams
Tell your team in Microsoft Teams the moment a visitor leaves their details or asks for a person.
Darwin tells your team in Microsoft Teams while the visitor is still on your site: a new lead, a visitor asking for a person, or a meeting booked from the chat, each with a link to the conversation. It runs through Zapier: Darwin's Zapier app starts the Zap and Zapier's Microsoft Teams app does the work. This recipe is a two-step Zap, which Zapier's free plan includes.
Every lead, announced.
New leads and booked meetings can post to the channels your team already watches.
You write the message.
Choose the team, the channel and the wording, and include any detail Darwin captured.
How they work together.
- 01
Connect Darwin to Zapier.
Add Darwin to your Zapier account and create a key for it in Darwin.
- 02
Pick the trigger.
Choose Darwin's Visitor Asked for a Person trigger in a new Zap.
- 03
Add Microsoft Teams.
Choose Microsoft Teams's Send Channel Message action, map the fields and turn the Zap on.
A quick setup check.
- A paid Microsoft 365 business or enterprise plan that includes Teams. Microsoft Teams Free accounts can't connect to Zapier.
- A Microsoft 365 admin may need to approve the Zapier app in Teams.
- A Zapier account with Darwin added. Darwin is in private beta on Zapier; the setup guide has the invite link.
- Owner or admin access in Darwin, to create an API key for Zapier.
FAQ
Microsoft Teams integration questions.
Is this a native Microsoft Teams integration?
No. It runs through Zapier. Darwin's Zapier app starts the Zap when something happens in your chat, and Zapier's Microsoft Teams app does the work in Microsoft Teams. You choose which fields go where, and you can add filters or extra steps.
Does it copy contacts Darwin already has?
No. A Zap acts on events from the moment you turn it on. To bring in earlier leads, download them as a CSV from Conversations in Darwin, or read them with the API.
