# Support and reference: Darwin help center

Keep Darwin in good shape, the glossary and how to reach us.

This is the Markdown version of https://www.meetdarwin.ai/help/support, published by Darwin and generated on 23 October 2026.

- [Keep Darwin in good shape](https://www.meetdarwin.ai/help/support/keep-darwin-in-good-shape): A simple routine for Darwin's chat: what to check after going live and each week, how to keep knowledge fresh, what to update when your business changes, and how to remove the chat from a website.
- [Darwin glossary](https://www.meetdarwin.ai/help/support/glossary): Plain-language definitions of the words Darwin uses: workspace, agent, opening message, chat button, knowledge, business context, test, current opening, reached booking, booked meeting, credit, lead, rollover, add-on, pool and more.
- [Get a problem resolved](https://www.meetdarwin.ai/help/support/contact-support): Get help with Darwin: the guides for common problems, and what to include when you email support@meetdarwin.ai (workspace, page, what happened, the time) so it's fixed quickly.