# Steer link visitors toward a meeting or form

Links → Greetings → Steers toward: give the people from a personal link a goal. Their chat shows Book a meeting or one of your forms at the top, and the agent leans toward it while still answering anything.

This is the Markdown version of https://www.meetdarwin.ai/help/links/steer-a-link-toward-an-outcome, published by Darwin and generated on 27 October 2026.

Find it in Darwin: Links → Greetings (https://app.meetdarwin.ai/admin/links?list=greetings). Updated Oct 26, 2026.

A greeting can give the people from its links a goal, such as a proposal request for prospects who've already had a call. Their chat then shows that outcome's button at the top, and the agent leans toward it. They can still ask about anything, and the agent still answers.

1. **Open the greeting**

   On **Links**, switch the table to **Greetings** and select the greeting your links open with. The **Steers toward** column shows what each greeting steers toward now.

   _Screenshot: The Greetings list with the Steers toward column, each greeting reading Your chat's usual._

2. **Choose the outcome**

   Under **Greeting**, open **Steers toward** and choose **Book a meeting** or one of your live forms. **Your chat's usual** keeps your chat's own button and goal.

   _Screenshot: The Steers toward list open: Your chat's usual, Book a meeting, Request a proposal and Request a callback._

   _Screenshot: Steers toward set to Request a proposal, highlighted._

3. **Save the greeting**

   Select **Save greeting**. Every link that opens with this greeting steers toward it, including links in emails you've already sent.

4. **Check it in the preview**

   Open the chat in the preview beside the greeting. The outcome's button sits under your agent's name, in place of the one your chat usually shows.

   _Screenshot: The chat for someone from the link: Maya, Replies instantly, and the Request a proposal button under the name, highlighted._

## Good to know

- Only live forms are listed.
- A link's page shows what its greeting steers toward under **Greeting**, and the **Outcomes** column counts the meetings booked and forms sent by its visitors.
- For everyone else, the button at the top of the chat is set on **Agent** under **Top of the chat**. See [Outcomes in the chat](https://www.meetdarwin.ai/help/outcomes/outcomes-in-the-chat).

- [Write greetings](https://www.meetdarwin.ai/help/links/personal-link-greetings): What the chat says, its buttons and what the agent knows.
- [Results and follow-up](https://www.meetdarwin.ai/help/links/personal-link-results): See each link's clicks, chats and outcomes.