# See results and follow up on personal links

Each personal link’s clicks, chats and outcomes on Links, the conversations it started in Chats, the This person panel, and the team email when someone opens their link.

This is the Markdown version of https://www.meetdarwin.ai/help/links/personal-link-results, published by Darwin and generated on 27 October 2026.

Find it in Darwin: Links (https://app.meetdarwin.ai/admin/links). Updated Oct 26, 2026.

Each link counts the people who opened it and what they did next. From there you can open their conversations and see who they are.

1. **Read a link’s results**

   The **Links** table shows **Clicks**, **Chats** and **Outcomes** for each link over the last 30 days. Open a link to see the same three numbers under **Results**:

   - **Clicks**: the people who opened the link, each counted once.
   - **Chats**: of those, the ones who started a conversation, with their share of clicks.
   - **Outcomes**: the ones who booked a meeting or sent one of your forms.

   A greeting's page shows **Results across its links**, counted from the visits where it was the greeting shown. The **Getting outcomes** view of the Links table lists the links with outcomes, most first.

   _Screenshot: A link's Results: Clicks 27, Chats 13 (48% of clicks) and Outcomes 6 (22% of clicks), with See conversations highlighted._

2. **See the conversations a link started**

   Once a link has clicks, select **See conversations** beside **Results**. **Chats** opens with only that link's visitors, under a **Link:** chip with the link's name. Select the chip's **×** to see everyone again.

   _Screenshot: The Link: LinkedIn outreach · October chip in Chats, with its ×, highlighted._

3. **Open a conversation**

   A conversation that started from a link shows **Came from a personal link** and the link's name in its timeline.

   **This person**, in the panel on the right, shows their name, email, company and title, their **Personal link visits** and their **Other conversations**, so you can follow up with the whole picture.

   _Screenshot: The conversation timeline line Came from a personal link · LinkedIn outreach · October, highlighted._

   _Screenshot: This person: Owen Fischer, his email, Harbor & Pine, Managing Partner, and Personal link visits listing LinkedIn outreach · October._

4. **Get an email when someone opens their link**

   When someone opens their link, your team gets an email such as "Jane Cooper from Acme opened your link", with the link and the page they landed on. It goes out once per person per link each day, whether or not they chat.

   For a Slack message or a CRM task instead, use Zapier's **Personal Link Opened** trigger or the `personal_link.opened` [webhook](https://docs.meetdarwin.ai/api-reference/webhooks); see [Tell the rep in Slack](https://docs.meetdarwin.ai/guides/link-opened-alerts).

   Each teammate can turn these emails off for themselves under **Settings → Notifications → Personal links**. See [Choose your email updates](https://www.meetdarwin.ai/help/account-and-billing/email-updates).

## Good to know

- Results leave out visits from your team and from test browsers, so opening your own link to check it doesn't count.
- Results cover the last 30 days and update on their own while Links is open.
- If the link carries an email address, the person is saved as a contact, or the contact you have is updated, like a form submission.
- When someone opens your link but doesn't chat, there's no conversation to show yet; the team email is how you know they came.

- [Read your chats](https://www.meetdarwin.ai/help/chats/read-your-chats): Find a visitor's chat and follow up.
- [Choose your email updates](https://www.meetdarwin.ai/help/account-and-billing/email-updates): Turn the personal link emails on or off for you.