# Check what your agent knows

Knowledge → Answer check: type a question and see which pages and passages your agent would use, read what it took from a page, and find the questions it couldn’t answer in Reporting → Knowledge.

This is the Markdown version of https://www.meetdarwin.ai/help/knowledge/check-what-your-agent-knows, published by Darwin and generated on 27 October 2026.

Find it in Darwin: Knowledge → Answer check (https://app.meetdarwin.ai/admin/agent?tab=knowledge). Updated Oct 26, 2026.

Before you rely on an answer, check that your agent can find it. **Answer check** searches your knowledge the way your agent does and shows what it would use.

1. **Ask a question in Answer check**

   Select **Knowledge** in the sidebar, then **Answer check** above the table. Type a question your pages should answer (1), the way a visitor would ask it, and select **Search** (2) or press Enter.

   _Screenshot: The Answer check panel: the question How much is the Growth Clarity Sprint? marked 1, Search marked 2, and four results, starting with the pricing page._

2. **Read the results**

   Each result names a page or document and shows the passage your agent would read, best match first. If the right page isn't there, or the passage says something out of date, fix the source: refresh the page, add the missing page, or add the fact to your [business context](https://www.meetdarwin.ai/help/knowledge/business-context).

   Answer check searches your saved knowledge, so save your changes first.

3. **See everything Darwin read from a page**

   Close the panel with **Done** and select the page's row in the table. The dialog shows all the text your agent has from that page.

   _Screenshot: A dialog titled A clear starting point, showing the text your agent has from the pricing page._

4. **Ask your agent**

   Select **Agent** in the sidebar and ask the same question in the preview, then again in other words. The preview uses unsaved changes, so you can try a fix before you save it.

   _Screenshot: The open chat in the preview on the Agent page, ready for a question._

## Find the questions it couldn’t answer

Open **Reporting** in the sidebar and select **Knowledge**. **Questions the agent couldn't answer** lists visitors' first messages it had no answer for, with the topic and the page they asked on, and **Unanswered questions by topic** groups them, so you know what to add next. In **Chats**, the **Needs review** view has the conversations themselves.

_Screenshot: Reporting → Knowledge: Questions the agent couldn't answer, listing each visitor's first message with its topic, the page and the date._

## Good to know

- A search that finds nothing usually means no used page mentions it. Add a page or a sentence of business context.
- Opening experiments change how chats start, not what your agent knows.

- [Fix an answer](https://www.meetdarwin.ai/help/fix-a-problem/fix-an-answer): Find and fix the source behind a wrong answer.
- [Add pages and documents](https://www.meetdarwin.ai/help/knowledge/add-pages-and-documents): Add what your agent is missing.