# Add pages and documents

Knowledge → Add knowledge: add your website or sitemap, single page addresses, and PDF, Word, Markdown or text documents for your agent to answer from, and remove a site or document.

This is the Markdown version of https://www.meetdarwin.ai/help/knowledge/add-pages-and-documents, published by Darwin and generated on 27 October 2026.

Find it in Darwin: Knowledge → Add knowledge (https://app.meetdarwin.ai/admin/agent?tab=knowledge). Updated Oct 26, 2026.

Your agent can only answer from what's in **Knowledge**. Add your website once and Darwin finds its pages; add single pages or documents for anything the site doesn't cover. Everything you add here is a draft until you select **Save changes**.

1. **Open Add knowledge**

   Select **Knowledge** in the sidebar, then **Add knowledge** at the top right. The **Add pages** panel opens.

   _Screenshot: The Add pages panel: Sites and sitemaps with one site, Re-fetch and Remove, the website field marked 1, Pages one by one marked 2, Documents with Upload marked 3, and Keeping knowledge fresh._

2. **Add your website**

   Under **Sites and sitemaps**, type your website or sitemap address (1), such as `https://www.example.com`, and select **Add site**. Darwin lists the pages it finds in the table. Tick the **Use** box of each page your agent should answer from.

   You can add up to 20 sites and sitemaps. Select **Re-fetch** beside a site later to pick up pages you've added to it.

3. **Add single pages**

   Under **Pages one by one** (2), paste page addresses, one per line, and select **Add pages**. Use this for a page your sitemap leaves out, or to add only a few pages. Pages added this way are used straight away.

4. **Upload documents**

   Under **Documents**, select **Upload** (3) and choose PDF, Word (.docx), Markdown or text files, each smaller than 15 MB. Select **Done** to go back to the table. Documents are listed with your pages, with **Document** as their type; choose the **Documents** view (1) to see only them.

   _Screenshot: Knowledge showing the Documents view, marked 1, with one uploaded document, Evolve service guide.txt, reading Learned, and its Remove button marked 2._

5. **Remove what you no longer need**

   To take a document out, select **Remove** (2) on its row. To stop using a whole site, open **Add knowledge** and select **Remove** beside it; pages already in use stay in use until you untick them.

6. **Save**

   Select **Save changes** in the bar at the bottom. Your website's chat answers from the new pages and documents once they read **Learned**.

   _Screenshot: The bar at the bottom of Knowledge reading Unsaved changes · kept in this tab, with Discard and Save changes, Save changes highlighted._

## Good to know

- New pages are read within minutes. While pages are being read, a line above the table says how many, with **Read now** to read them straight away.
- Darwin reads public pages only. For anything behind a login, upload a document or write it into your [business context](https://www.meetdarwin.ai/help/knowledge/business-context).
- Keep passwords, private customer details and anything you wouldn't show a visitor out of your documents.

- [Write your business context](https://www.meetdarwin.ai/help/knowledge/business-context): Facts your website leaves out.
- [Keep pages up to date](https://www.meetdarwin.ai/help/knowledge/keep-pages-up-to-date): Refresh pages and re-read them on a schedule.