# Test your agent

Agent Studio → Preview: try your agent the way a visitor would before you go live. The refresh icon in the preview's address bar starts a fresh chat; unsaved edits show in the preview first.

This is the Markdown version of https://www.meetdarwin.ai/help/before-you-launch/test-your-agent, published by Darwin and generated on 23 October 2026.

Find it in Darwin: Agent Studio → Preview (https://app.meetdarwin.ai/admin/agent?preview=1). Updated Oct 13, 2026.

The preview on the right of Agent Studio is your real chat, running with your current settings. Use it to ask what your visitors would ask before anyone else sees it.

_Screenshot: Agent Studio on the Messages tab, with the Preview panel on the right showing the opening message and three reply buttons above the chat button. The refresh icon in the preview's address bar is highlighted._

1. **Open Agent Studio**

   Select **Agent Studio** in the sidebar. The preview starts the way a visitor sees your website: the opening message and its reply buttons above the chat button.

   _Screenshot: The preview: Maya's opening message, What's getting in the way of your next stage of growth?, with Explore services, See pricing and Book a meeting buttons above the chat button._

2. **Ask a question**

   Select the chat button to open the chat, then type a question in **Ask a question…** or select a reply button. Ask what real visitors ask: what you do, what it costs, whether you fit their case, and how to book.

   _Screenshot: The chat open in the preview: Maya's header, the opening message, the reply buttons and the Ask a question box._

3. **Start over**

   Select the refresh icon at the right end of the preview's address bar for a fresh conversation. Editing, switching tabs or saving doesn't need a new chat.

   _Screenshot: The preview's address bar, with the refresh icon at its right end highlighted._

4. **Fix what's wrong, then test again**

   If an answer is wrong or missing, add the facts in **Knowledge**. To change the tone or opening, use **Messages**. Edits show in the preview before you save; your website keeps the saved version until you select **Save changes**.

## Good to know

- Booking from the preview is a test. It doesn't put a real meeting in your calendar, so check your calendar connection with a real booking on your website once you're live.
- In a new workspace, a **Setup tour** walks you through testing a reply, then **Knowledge**, **Messages** and **Appearance**. Use **Pause tour** to stop and **Resume setup tour** to pick it up later.
- A good-looking reply isn't proof it's right. Read it against your own pricing and policies.

- [Improve an answer](https://www.meetdarwin.ai/help/fix-a-problem/fix-an-answer): Fix the source behind a wrong answer.
- [Install the chat on your website](https://www.meetdarwin.ai/help/website-platforms/install-on-any-website): Add the site tag when you're happy with it.
