# Agent settings: live status, domains and privacy

Settings → Agent: turn your agent on or off, choose the domains and subdomains where Darwin's chat runs, hide the opening message on certain pages, and add a privacy notice under the chat.

This is the Markdown version of https://www.meetdarwin.ai/help/agent/agent-settings, published by Darwin and generated on 27 October 2026.

Find it in Darwin: Settings → Agent (https://app.meetdarwin.ai/admin/settings/agent). Updated Oct 26, 2026.

**Settings → Agent** controls where your agent runs: whether it's live, the domains it answers on, the pages where the opening message stays hidden, and the privacy line under the chat. Open **Settings** at the bottom of the sidebar and select **Agent**, or select the **Live** chip at the top of the sidebar.

Each change on this page saves as soon as you make it, so there is no **Save changes** to select.

_Screenshot: Settings → Agent in the Evolve & Co. demo: Status reading Maya is live with its switch on, Allowed domains with one domain and Add domain, Pages without the opening message with Hide a page, and Privacy notice with the Consent line field._

1. **Turn your agent on or off**

   Under **Status**, the switch shows whether your agent is live, for example **Maya is live**, answering visitors on your website. Turn it off to take the chat off your website; Darwin asks you to confirm with **Turn off**. Turn it back on and the chat returns with your settings as they were.

   _Screenshot: The Status section reading Maya is live, Answering visitors on app.meetdarwin.ai/sales-demo/evolve, with the switch on and highlighted._

   The chip at the top of the sidebar shows the same on every screen: a green **Live**, or **Off**. Select it to come back to this page.

   _Screenshot: The top of the sidebar: the Darwin name and the green Live chip, highlighted._

2. **Allow your domains**

   Under **Allowed domains**, select **Add domain**, type a domain (1) such as `www.example.com`, then press Enter or select **Add** (2). The chat only answers on the domains in this list.

   A pasted full address works too: Darwin keeps the domain and drops `https://` and any path. To remove a domain, select the bin beside it and confirm. The chat stops answering there straight away.

   _Screenshot: The Allowed domains section with one domain listed and a new entry, *.example.com, being added: the domain field marked 1 and the Add button marked 2._

3. **Hide the opening message on some pages**

   Under **Pages without the opening message**, select **Hide a page**, type a path (1) such as `/pricing`, then press Enter or select **Add** (2). `/pricing` hides the opening message on that page only; `/blog/*` hides it on every page under `/blog`. The launcher still shows on those pages, so visitors can open the chat.

   Paths aren't case-sensitive. A pasted full address works as well as a path: Darwin keeps only the path.

   _Screenshot: The Pages without the opening message section with /careers/* being added: the path field marked 1 and the Add button marked 2._

4. **Add a privacy notice**

   Under **Privacy notice**, type a **Consent line** (1), up to 160 characters. Once it has text, add the **Privacy policy link** (2). Each field saves when you click or tab away from it. Clear the consent line to remove it.

   _Screenshot: The Privacy notice section with the Consent line marked 1, reading By chatting you agree to our privacy policy, and the Privacy policy link marked 2._

   The line appears under the message box in the chat, linked to your privacy policy.

   _Screenshot: The chat's message box, Ask a question, with the consent line By chatting you agree to our privacy policy under it, highlighted, above Powered by Darwin._

## Subdomains and wildcard domains

Each entry in **Allowed domains** matches one exact domain. `www.example.com` and `example.com` are different domains, so add the one your visitors use, or both.

To cover every subdomain at once, add a wildcard domain such as `*.example.com`. It matches `shop.example.com`, `help.example.com` and deeper ones such as `eu.shop.example.com`, but not `example.com` itself, so add that as well if visitors use it.

| You add | The chat answers on | Not on |
| --- | --- | --- |
| `www.example.com` | `www.example.com` | `example.com`, `shop.example.com` |
| `example.com` | `example.com` | `www.example.com`, `shop.example.com` |
| `*.example.com` | `www.example.com`, `shop.example.com`, `eu.shop.example.com` | `example.com` |

The chat answers on a listed domain over `https://`. While you build a site on your own computer, `localhost` and `127.0.0.1` also work over `http://`.

## Good to know

- Changes here reach your website straight away. They don't wait for **Save changes** on the **Agent** page.
- Before your agent's first launch, the sidebar shows your setup progress instead of the **Live** chip, and you turn your agent live from the top right of the **Agent** page. See [Go live](https://www.meetdarwin.ai/help/set-up-on-your-own/go-live).
- If the opening message is switched off on the [Agent](https://www.meetdarwin.ai/help/agent/name-voice-and-opening) page, the hidden pages apply when you turn it back on.
- Members see this page but can't change it. Owners and admins can.

- [Name, voice and opening message](https://www.meetdarwin.ai/help/agent/name-voice-and-opening): Write the opening message and reply buttons.
- [The chat isn't showing](https://www.meetdarwin.ai/help/fix-a-problem/chat-not-showing): What to check when the chat doesn't appear on your site.